Hello Laurelbox Team,
Thank you for taking such great care of my order.
I ordered a memory candle as a gift for the wife of one of our coworking members who recently passed away. When she sent me a photo of the candle lit, I noticed the label was slightly crooked. It may sound small, but for a gift this meaningful and at this price point, those details really matter. I reached out simply to share that feedback, because I wanted the gift to feel as special as it was intended to be.
I am genuinely grateful for how you responded. You not only replaced the candle with one that had a perfect label, but you also included a refill. That was truly above and beyond, and it meant a lot.
I will absolutely be a repeat customer, and I have already recommended Laurelbox to friends and colleagues. Thank you for creating such thoughtful gifts and for making your customers feel cared for.
Gratefully,
Christie McMillon
Hi Christine! Thank you so much for sharing your experience. We’re so glad we could make the gift feel as special as it was meant to be, and we’re honored to be part of supporting you during such a meaningful moment.
I received a personalized memorial candle when my mother died. It has brought me great comfort and given me space to process feelings and remember her. I loved it so much I gave it as a gift to a family member when she lost her mother.
Hi Steph,
I am so sorry for the loss of your mom. My heart goes out to you as you miss her! I'm so glad that the candle has brought you comfort and been so special for you! Thank you so much for sharing such a heartfelt review!
With compassion,
Johanna
Someone gifted me a laurelbox candle and I love it. The fragrance is lovely. I have gifted several of these candles to friends and each time I am confident that I have sent a beautiful, gentle reminder of the one they love.
Hi Irene,
Thank you for taking the time to share such a thoughtful and heartfelt review! I am so glad the candles have been so special for both yourself and your friends and family!
Warmly,
Johanna
This was a gift for a family and they loved it
Hi Dina, I'm so glad the memorial candle was so special for the family who is missing a loved one!
I received a candle as a gift after my parents passed and I absolutely loved it. Since that time I have purchased multiple candles as gifts as well as the refill kits. Candles smell amazing and the customer service is exceptional. Highly recommend.
Hi Anne,
I am so sorry for the loss of your parents. Thank you for sharing that you loved the candles and refill kits. Sending you much support!
Warmly,
Johanna
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Testimonials
★★★★★Touches the Heart
I sent this to a friend who lost her mother this past year. She loved it and proudly displays it on her tree. ❤
Elyse N.![]()
★★★★★Beautiful
I purchased this as a gift and am very glad I did so. Everything from the packaging, messaging and product itself is fantastic and displays wonderful attention to detail. I am excited to gift this lovely piece.
Crystal R.![]()
★★★★★Beautiful
Everything about these are GORGEOUS!! Worth every penny!
Kay M.![]()
★★★★★A Beautiful Tribute
The sentiment behind this candle is lovely, plus it smells wonderful and looks beautiful on my table. My husband’s memory is kept alive when we light this at our family time with my four daughters or when I sit with my morning coffee. Great quality and it arrives quickly.
D'Anne B.![]()
★★★★★Jaclyn M.So Thoughtful
Great item for self-care during painful seasons of life. Love how quickly everything ships.
Los Angeles, CA